1. Understanding & Mastering the Role You Are Going to Perform
2. Personal Development of the Health Care Assistants (HCA’s)
3. Duty of Care
4. Communication
5. Person Centered Care
6. Equality, Diversity & Inclusion
7. Understanding Mental Health and Learning Disabilities
8. Safeguarding Adults
9. Privacy and Dignity
10. Fluids and Nutrition
11. Infection Prevention And control
12. Basic Life Support
13. Handling Information
14. Protecting Children
15. Health & Safety
16. Takeaways from 15 Standards of Care